2018 Account Documentation Seminars
The challenges facing customer contact personnel continue to escalate as new and innovative products are introduced in the marketplace. Too often, personnel are trained on how to open certain types of accounts and what documentation to request, but are not given the whys behind the policies and procedures. This program focuses on the best practices all bank employees should exercise when establishing new accounts. In addition, special attention will be given to Certification of Existence and Authority that can be used to document legal entities beginning July 1, 2018.
KBA Members: $195