TOPBANK: Beyond 2000 is a set of 14 videotapes featuring Kent Stickler, one of the nation's foremost banking educators. The training programs are designed for the entire bank team and focus on managing a service and sales-minded financial institution; the attitude factor; service quality obsession; and sales. KBA member banks receive a $1000 discount off the regular price. A 21-day free preview is available with no obligation by calling 800-472-3653.
FDIC Videotape and Desktop Reference Guide
Developed and written by experts in the specialized area of deposit insurance law, these two reference tools will simplify the training for all of your frontline personnel --- whenever you need it! KBA members can purchase the video and reference guide at special pricing for a limited time. To order, please call 800-683-8872.
Suspicious Activity Report (SAR) Manual and Videotape
The 128-page manual explains in detail each and every provision of the regulations from both the regulators and FinCEN. The videotape is designed to be used to educate compliance and security officers on SAR regulations and to provide employees, officers and directors with an awareness of the regulations. To receive special KBA pricing, call 954-327-1223.
Check Fraud Video Training Tape and CD
Train your employees in scams and ruses used by check fraudsters. This training video/CD-Rom explains the major techniques used and the measures needed to defend against them. Think PREVENTION! To order, call 954-327-1223.
Bank Secrecy Act Training Tapes
Principles of Preparing a CTR: Simplify training your employees, especially new ones, on when and how to prepare a CTR. This videotape reduces CTR training to a few easy-to-understand principles for preparing a CTR and illustrates examples of reportable trans-actions.
Understanding the Exempt Person Regulations: This training videotape provides a step-by-step explanation of the BSA Exempt Person regulations. These rules allow a bank to designate certain business customers "Exempt Person", thereby exempting, in whole or in part, cash transactions conducted on behalf of the business from the CTR reporting re-quirements.
Robbery Training: Train your employees on the basic principles of robbery security; covering what to do during and after a robbery.
Understanding the Suspicious Activity Report Regulations: This videotape covers both the SAR regulations issued by FinCEN and also those regulations issued by the five federal banking supervisory agencies that require banks to also report those transactions that are suspected to involve either external crimes or insider abuse incidents.
To order any of the BSA videotapes, please call 954-327-1223.
Live In-house Training can be arranged for your bank in the areas of lending, compliance, customer service, and communications.
KBA has negotiated special member pricing for all of these in-house training products. Various other training materials (i.e. videotapes, audiotapes, manuals, and workbooks) are available from the KBA for reasonable fee. Please contact us for more information.
Denotes Members Only Section